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Some Important Information

Find information about ordering custom art, shipping/returns, payments/refunds, copyright/policies, If you have more questions, please reach out via e-mail or fill out a contact form.

How to Order Custom Art

I accept custom orders! If you see something you like I have already made but you want to change something about it, send me a request and I would be happy to create your vision! Even if you do not see a product on my website that you are looking for, feel free to reach out; I take product requests! I just might be able to make it for you if I have the resources.

Step 1
Contact Me

  • Please send me an e-mail with as much detail as possible to describe what your vision is.

  • I will reply to the e-mail within 48 hours to verify I have received it, and with next steps or follow up questions I may have.

  • A contract will be provided for custom orders that outlines all details.

  • You can view prices and sizes on the prices page.

Step 2
Payment

Once you have placed your order, I will send a contract outlining the commission details. Please make your payment/deposit (%60 deposit for custom orders).

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Payment Options:

 

Please specify in your e-mail which method of payment you would like to use.

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​Please note: deposits are not refundable once the order has been started.

Step 3
Receiving Your Art

When full payment is received for your completed custom artwork, it is ready for its new home! If you need shipping, you will receive a tracking number for your order once shipped. If you are able to pick up, please let me know. Please specify in your original e-mail which method you will require.

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Turnaround time depends directly on the size, style, and medium of your custom artwork. The time frame will be specified on and individual basis within the contract.

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After:

  • I would love to hear from you and how you like your order.

  • Please feel free to share your experience with my business on social media and tag me!

  • Thank you so much for supporting my small business.

Shipping and Returns

I ship worldwide! In all shipments the customer will be responsible for shipping costs including customs. Shipping timelines depend on which shipping company is used, (UPS, Canada Post, Fedex etc.) and how far the artwork is travelling.

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I will be shipping artwork in an appropriate sized box with proper protection to prevent damage. However, sometimes due to shipping errors, art can arrive damaged. Fortunately, I make sure all packages are insured and tracked in case anything happens. If anything happens to the artwork, the customer will be notified with possible solutions. Solutions could include a remake or refund.

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All sales are final. No returns on any artwork, however if something arrives damaged, appropriate solutions will be offered. Only functional resin art can be exchanged for another piece of the same value, or store credit as long as the product is not damaged. The customer will be responsible for postage costs.

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Copyright

I retain the exclusive intellectual rights, and copyright to the artwork in all media/technology created now or that may develop in the future. When you purchase my work, you do not have permission to reproduce, exhibit, advertise, broadcast, display, distribute and create derivative works of artwork. If you wish to use artwork for any of the listed purposes, additional arrangements would have to be made between you and I, where additional fees may apply.

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In efforts to protect artwork from art theft, I will always include a watermark on images posted online, as well as an anti-AI filter, I encourage all customers who re-post artwork to add watermarks to the image as well (I can also send an image with my watermark for your personal use). 

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The contract provided will also have more details about copyright/intellectual rights.

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Contracts

The contract both of us will sign will outline expectations for both artist and customer. This is the best way to avoid miscommunication, and will be provided for e-sign with Adobe PDF.

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Some examples of what the contract consists of:

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  • Details about artwork being commissioned

  • Payments/Deposits

  • Shipping

  • Artist/Customer rights

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Copyright Policy: When someone purchases art from me, I will always retain the exclusive intellectual rights, and copyright to the artwork in all media/technology created now or that may develop in the future. If the person who bought the artwork wants to reproduce the art for any reason, additional fees may be required! More information about my policies can be found on the policy page.

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